Contact Us
Contact ShopsByFar
NEED HELP?
START HERE.
Whether you want to request a year-round merchandise store, find your organization’s store, ask about an order, or talk through a branded product idea, use this page to get routed the right way.
Contact form
SEND US A MESSAGE.
Use the form below and choose the reason that best matches your question. If this is order-related, include your order number and the email used at checkout.
Common next steps
WANT TO GO DIRECTLY TO THE RIGHT PAGE?
Request My Store
Request a year-round branded merchandise store for your business, studio, team, school, or organization.
Find Your Store
Looking for a specific store? Use this path to find the business, studio, team, or organization you came to support.
Shop All
Browse available products, categories, and current ShopsByFar shopping paths.
Contact FAQ
BEFORE YOU REACH OUT
I want a store. Should I use this page or Request My Store?
Use the Request My Store page if you already know you want to request a year-round branded merchandise store. Use this contact page if you have a general question first.
I need help with an order. What should I include?
Include your order number, the email used at checkout, the name on the order, the product or store name, and a clear description of the issue.
I cannot find my organization’s store. What should I do?
Send us the organization name, location if you know it, and any link or message you received. We can help point you in the right direction.
Can I ask about bulk or group orders here?
Yes. Include the organization name, product type, estimated quantity, deadline, and whether you want a one-time order or a year-round online store people can shop from.
Still not sure where to start?
SEND THE MESSAGE.
WE'LL HELP ROUTE IT.
If you are a business owner, shopper, parent, team manager, studio owner, or organization leader, use the contact form and tell us what you need.