Contact Us
Contact ShopsByFar
Need help?
Start in the right place.
Whether you want ShopsByFar to build a managed merchandise store, request a Studio Merch Audit, find your organization’s store, or get help with an order, this page will point you to the right next step.
Choose the right path
Go directly to the page that matches what you need.
The fastest way to get help is to start in the right place. Use the options below for store requests, dance studio audits, shopper support, or order-related questions.
Request a Store
For businesses, studios, teams, schools, nonprofits, and organizations that want ShopsByFar to build and manage a revenue-generating online merchandise store.
Start requestStudio Merch Audit
For dance studios that want Dance By FAR to review their current merch process and build a cleaner path for recital merch, competition team merch, parent items, staff apparel, and year-round studio merch.
Request auditFind Your Store
For shoppers, parents, staff, supporters, and members looking for a specific organization, studio, team, or business store.
Find storeOrder Help
For customers who already placed an order and need help with an order number, checkout email, product, shipping, or item issue.
Contact supportHelp us help you faster
Send the details that matter.
A clear message helps us route your request quickly. Tell us who you are, what you need, and what store, order, studio, business, team, school, or organization your question is connected to.
Useful details to include
Contact form
Send us a message.
Use the form below if you are not sure where to go, have a general question, or need order support. If this is order-related, include your order number and the email used at checkout.
Common next steps
Use the right path from the start.
These are the three most important actions for launch traffic: requesting a managed store, requesting a dance studio merch audit, or finding an organization store.
Request a Store
Send your logo or brand assets. ShopsByFar builds and manages the merchandise store, sends you the link and promotional information, and your organization earns revenue when people buy.
Studio Merch Audit
For dance studios that want a cleaner way to handle recital merch, competition team merch, parent items, staff apparel, seasonal collections, and year-round studio merch.
Find Your Store
Looking for a specific store? Use this path to find the business, studio, team, school, or organization you came to support.
Contact FAQ
Before you reach out.
I want a store. Should I use this page or Request a Store?
Use the Request a Store page if you want ShopsByFar to build and manage an online merchandise store for your organization. Use this contact page if you have a general question first.
What does my organization have to do for a store?
Your organization sends the logo or brand assets, provides basic details, reviews the store link when it is ready, and shares the store with your audience using the link and promotional information we provide. ShopsByFar handles the store build and merchandise system.
Can my organization make money from a ShopsByFar store?
Yes. ShopsByFar stores are built to generate merchandise revenue for the organization. When people buy from your store, your organization earns revenue from those sales. Sales are not guaranteed, and total revenue depends on your audience, products, pricing, timing, and how actively the store is shared.
I own a dance studio. Where should I start?
Start with the Studio Merch Audit page. That path is built specifically for dance studios that need help with recital merchandise, competition team merch, parent/supporter items, staff apparel, or a cleaner year-round studio merch store.
I need help with an order. What should I include?
Include your order number, the email used at checkout, the name on the order, the product name, the store or organization name, and a clear description of the issue.
I cannot find my organization’s store. What should I do?
Start with Find Your Store. If you still cannot find it, send us the organization name, location if you know it, and any link or message you received.
Can I ask about bulk or group orders here?
Yes. Include the organization name, product type, estimated quantity, deadline, and whether you are asking about a one-time order or a managed online store people can shop from.
Still not sure where to start?
Send the message.
We’ll help route it.
If you are a business owner, shopper, parent, team manager, studio owner, school representative, or organization leader, use the contact form and tell us what you need.